As technical specialists many of our customers call upon us for incremental assistance with their BI and CRM solutions. In some cases we offer service level agreements (SLA) that provide on-going support for customers who pay on a quarterly or annual basis for remote support. In other cases we offer blocks of hours that can be scheduled incrementally to make ad hoc support possible. In both cases our team tracks and responds to requests for technical assistance, content creation or mentoring.

Remote Consulting
Increasingly, organizations of all sizes have adopted a remote access approach to how their systems and software are supported. This drives down cost and improves turnaround time. In most cases direct physical access to end user workstations, laptops and servers is not needed. Our consulting team is well versed in remote access technologies making it quick and easy for you to engage with us. We have provided complete data warehousing, software applications and CRM implementation services on a remote basis.