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Scroll down for information about cancellation, discounting and other important
considerations. These policies apply to all courses, events and training as appropriate. |
Result Data Non-Discrimination Policy
Result Data is committed to the principle of equal opportunity in education and employment and has always been an equal
opportunity employer and is pleased to extend this policy to all course, event and professional services offerings.
Result Data does not discriminate against individuals on the basis of race, color, sex, sexual orientation, religion,
disability, age, veteran status, ancestry, national or ethnic origin in the administration of its educational or
professional services policies, registration policies, employment policies, discounting and special offer programs, and
other company programs and activities.
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Course Cancellation & Re-Scheduling Policy
We understand that schedules are difficult to maintain and want to help our students in every way possible.
However, it is possible that we will cancel courses from time to time due to poor enrollment, instructor availability
problems or other issues that are beyond our control. Students who have scheduled for such courses that were cancelled
by Result Data may re-schedule for subsequent sessions at no additional charge. If a student has pre-paid he or she will
have the option to reschedule or have their tuition refunded without penalty or delay. SEAT CONFIRMATION OCCURS UPON
RECEIPT OF FULL PAYMENT ONLY.
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Student Cancellation & Re-Scheduling Policy
Cancellations by Students are permitted without penalty 11 or more business days prior to the start of training courses.
Students who cancel their enrollment less than 3 business day prior to the start date will be charged 100% of the course
fee. Rescheduling is permitted without penalty 5 or more business days prior to the start of your scheduled public
training course. Students who reschedule less than 4-10 business days prior to the start date will be charged an
additional 50% of the course fee. SEAT CONFIRMATION OCCURS UPON RECEIPT OF FULL PAYMENT ONLY. NO REFUNDS or
considerations outside of what is stated here will be honored under any circumstances. |
No Show Policy
Student No-shows for any course will result in a full loss of the full amount of the course. All students are required
to pay their tuition in full prior to the time of class. Students who have not pre-paid will not be admitted to class
unless special circumstances have been accepted by Result Data management. These policies are subject to change. Such
changes will only be considered valid if they are provided in writing prior to the registration of the class. If there
are any questions about cancellations, fees, re-scheduling or any other issues surrounding course content or
registration please do not hesitate to contact us.
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Other Policy Items
Result Data will not be responsible for reimbursing hotel or travel costs under any circumstances. Students and visitors
are responsible for all personal and professional items. Result Data will not provide reimbursement or compensation for
any lost items. We do NOT recommend leaving valuables in your car while at Result Data. All
tuition is due prior to the first day of class. SEAT CONFIRMATION OCCURS UPON RECEIPT OF FULL PAYMENT ONLY.
Students who have not paid in advance will be prohibited from attending.
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Result Data Student Preparation Policy
Result Data provides training on relatively advanced computer software and related topics. While many courses are
listed as "Level 1" or "Introductory" there is a certain amount of core competency required and expected. Such core
competencies include strong skills with microcomputers and related operating system software as well as experience with
general office software packages. Such skills should include, but not be limited to, the following:
- A working knowledge of a recent release of Microsoft Windows (in some cases a working knowledge of Windows Server may
also be necessary).
- Strong skills with computer keyboards and mice. Novice mouse users should brush up before considering any course from
Result Data. Many of the activities require strong mouse pointer skills.
- General Business Administration skills and background. Many of the examples used throughout our training are based on
common business concepts like the relationships between customers and orders. A reasonable amount of education and/or
experience in business is vital to getting the most out of our training.
Students are required to conduct themselves in a professional and courteous manner at all times. Cell phones and pagers
must be deactivated while class is in session. If a student is expecting an important phone call he or she may ask the
administrator to take the call and let the student know when it comes in. Use of classroom or training center equipment
and services may not include accessing questionable web sites or other external resources that promote hate content,
pornography or similar material. Students are not to access the web or email during class. Students must understand
and accept that all use of the training facility equipment and Internet access is subject to review by the company
management. Failure to comply with these and other stated training center policies may result in immediate and
permanent dismissal from class with no refund or compensation of any kind.
For more information on pre-requisites for specific courses please refer to the course description for each course.
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